FAQ

Go ahead, ask us anything.

Deity Connect

Sounds like your screen lock has engaged. Press and hold the Up

Add some High-Frequency Boost in the TX menu to increase the high frequency making it sound brighter and more clear.

Make sure when you are using transmitters that are paired to different receivers that you use the USB-C Master Slave Sync cable. Plug in the USB-C Master Slave Sync cable to both receivers to sync them up. This will help prevent your transmitters from hopping to the same frequency at the same time.

Make sure your antennae are screwed all the way on. Try to make sure the bend of the transmitter’s antenna is away from the human body – this alone will increase the efficiency of the transmitter by another 25%. Also make sure you are not standing within 5 meters of the WiFi router – a lot of WiFi routers have bad RF spray that affects all of the 2.4GHz channels. Keep your cell phone away from your BP-TX, it will affect your signal range. Lastly make sure you don’t use the same USER ID on more than one BP-TX. The USER ID is used to encrypt and decode your signals and having multiple units with the same USER ID will confuse your receiver’s ability to decode the signal.

Make sure you are using a USB drive that is formatted for FAT32. Also insert your drive after you’ve entered the update menu but before you upload the update file. Make sure you have placed the .bin files on the root of the USB drive.

Some brands of lavaliers do not recommend using their lavaliers with 100% digital systems like the Deity Connect or the Sennheiser AVX. This is due to their lavaliers’ lack of shielding in the cable. You can either reduce the RF Power on your TX to see if this helps reduce the interference noise or change to a lavalier that was designed for use with a digital wireless system.

Visit www.DeityMic.com/Firmware for the full instrucitons.

S-Mic 2

It makes the microphone fast like a race car. Really it is cut that way just for looks, you have to cut the metal one way or another and we choose a pointy diagonal design. It also helps make the microphone look cool and makes the other microphones jealous.

On the bottom of the microphone near the XLR output you will find your serial number.

No. Technically the Aputure Deity Shotgun should be called the S-Mic 1 but when it came out no one knew what a S-Mic was or even that the model would even be the first version. The S-Mic 2 uses the same housing as the Aputure Deity shotgun but the circuit board and the microphone capsule have both been upgraded to sound much better. Learn more about the new S-Mic 2 HERE.

V-Mic D3

If you look on your shockmount you will see a sticker that features your microphone’s serial number. To register your microphone go to this link: www.DeityMic.com/warranty

It’s possible the device you’re trying to use either does not supply 3v bias voltage or the ground pin of the 3.5mm jack is out of spec and does not align with the ground pin on a TRRS plug. Make sure your device supplies bias voltage and try to use a TRS to TRS cable.

It means that your device requires a legacy 3.5mm TRS to TRS cable, much like the “AUX” cable you might use to plug your iPod into your car radio.

V-Mic D3 Pro

If you look on your shockmount you will see a sticker that features your microphone’s serial number. To register your microphone go to this link: www.DeityMic.com/warranty

You should use them when you feel a light wind and want to reduce your chances of hearing wind noise. You can also use them to reduce hum from outside noises like street noise bleeding through a wall, an air conditioner rattle, or a refrigerator’s compressor.

It is possible your camera / device has auto gain or AGC turned on. Make sure you turn off this feature when using the V-Mic D3 Pro. AGC will fight against the gain knob and cancel out any adjustments you make.

It’s possible the device you’re trying to use either does not supply 3v bias voltage or the ground pin of the 3.5mm jack is out of spec and does not align with the ground pin on a TRRS plug. Make sure your device supplies bias voltage and try to use a TRS to TRS cable.

It means that your device requires a legacy 3.5mm TRS to TRS cable, much like the “AUX” cable you might use to plug your iPod into your car radio.

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Deity Microphones is committed to making unique microphones and products that get the job done. Launched by a TV location sound mixer, Deity Microphone’s roots are planted in knowing what kind of equipment working professionals need in their kit.

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